Mind4Service ApS offers consulting services to companies using Service management systems.
Services includes advisory, architecture, design and implementation of processes, tools and data models.
Theoretically based on ITIL, ISO20000 and Lean.
Particularly specialized in design and implementation of CMDB and general data architecture used for process support, service catalogs, service structure, cost management, supplier management, license management, time registration, reporting and integrations.
Knowledge and experience gained through:
– 17 years of design and implementation experience in IT Service management systems. The last 6 years in ServiceNow.
– 28 years of management experience supported by courses in psychology and Mindful Leadership.
– 13 years experience in software development, operation and maintenance for the financial sector.